Privacy Policy

If you would like to enjoy a stay at Hof van Eersel, you must provide us with certain personal data. We need these data to ensure your booking is registered in our calendar and for the legally required night register. In addition, we also want to know who is staying with us. You can probably imagine that.

Hof van Eersel processes information about people on a daily basis. We thereby comply with the law. We respect the privacy of the persons about whom we receive information and treat the information strictly confidentially.

Hof van Eersel, Boksheide 22 5521 PM Eersel, Chamber of Commerce-number 63806991, e-mail address:  info@hofvaneersel.nl is responsible for processing and storage of your personal data.

In this privacy statement we will explain what personal data Hof van Eersel processes, for what purposes and what your rights are.

Our guest administration
In our guest administration we can find below information:

  • First- and last name
  • Address data
    • Phone number
    • E-Mail address
    • Date of arrival and -departure
    • Payment data
    • Company name, if applicable
    • E-Mail correspondence
    • Data concerning your activities on our website
    • Date of birth, place of birth for the night register

We register your data ourselves or receive it from third parties, with whom you have completed your booking process. Sometimes we require additional personal information, but only if it is necessary to provide you with a better service.

Why do we need this data?

  • To process your booking
    • To complete your payment.
    • To provide you with a better service
    • To contact your about your booking
    • To meet the demands for the legally required night register.
    • For the tax authorities…

How long do we keep your personal data
Hof van Eersel doesn’t store your data longer than necessary, but in any case 7 years to meet our legal requirements.

Sharing personal data with third parties
We don’t share your personal data with third parties unless this is necessary to meet our agreements with you and to meet legal requirements. We enter into a processing agreement with companies that process your data on our behalf to ensure data protection.

For your bookings we cooperate with various online reservation platforms and online payment systems, such as booking.com, Airbnb, natuurhuisje, home-away, bedandbreakfast.nl. If necessary, we make use of a third party to handle online payments.

We provide personal data to Roomraccoon (CRM and booking system) and to our administration office, if this is necessary for our CRM-system and to handle the (financial) administration of Hof van Eersel. If it is legally required, we will provide your personal data

Data security
Hof van Eersel takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted publication and unauthorized changes. Our booking page on internet and our website have a secured connection (SSL). The computers/equipment we use have passwords.

If you get the impression that your data isn’t sufficiently secured or if you suspect abuse, please contact us: info@hofvaneersel.nl

View, modify or delete data
You are entitled to view, rectify or delete your personal data. In addition you are entitled to withdraw your consent for the data processing or to object to the processing of your personal data by Hof van Eersel. You also have the right to data transferability. You can send a request for access, correction, deletion, data transfer of your personal data or a request to withdraw your consent or objection to the processing of your personal data to info@hofvaneersel.nl

Right of inspection,  at your request we will inform you in writing whether we process your personal data. For this request you must identify yourself by means of a copy of your driving license or ID. In our reaction we will explain what personal data we have processed or are still processing and we will give you a copy of it. In addition, we will explain for what purposes the data has been or is processed, with whom the data is shared and how long it will be stored, and what other rights you can exercise.

Improvement or addition, if you have received insight into the processing of your personal data, you can request us to correct inaccuracies or to complete omissions. We will explain our reaction. If we agree with improvement, you will receive an additional statement, just like any recipients of your incorrect or incomplete data.

Data change, You can request us to delete your personal data in our systems.

Restriction of processing, if you have reported an inaccuracy or incompleteness in your personal data, you can request us to restrict processing as long as we process your request. In addition, you may request a restriction of data processing, if you believe we process your data unlawfully or no longer need them, or if you have objected to (further) processing. After receiving your request, we will only process the data after having received permission or due to serious reasons (such as legal proceedings).

Digital data transfer, if you have provided us with your personal data in a structured, common digital file format and we have processed your data with your permission or in the execution of an agreement with you, you are entitled to request a copy of this data. In those cases you can also request us to forward your data directly to another service provider.

At all times you may object to the processing of personal data that relate to you. We will stop processing your data after receiving your objection, unless we can provide compelling, justified reasons that outweigh your interest, rights and freedoms.

Finally, we would also like to point out that you have the possibility to file a complaint with the National Data Protection Authority, through this link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons If you have any questions about the content of the privacy statement, or would like to view your data or have it deleted you can turn to: info@hofvaneersel.nl